Rethinking the Student Summit Job Board

Transforming a fragmented, sponsor-first experience into a centralized, student-first job discovery platform - improving usability, transparency, and operational efficiency.

Role

Senior UX Designer & No-Code Developer

Employer

The Technical Association for the Pulp and Paper Association (TAPPI)

Platform

Cvent, Softr, Google Sheets, Google Forms

Skills

UX strategy, content design, IA, automation, system design

The Problem

The original job discovery experience prioritized sponsors over users:

  • Students navigated a grid of sponsor logos to find jobs

  • Clicking often led to empty or vague listings

  • No clear indication of who was actually hiring

User perception:

“I have to hunt for jobs and I’m not even sure they exist.”

Internally:

  • Staff manually duplicated job listings across sponsor pages

  • Updates were time-consuming and error-prone

  • No centralized system for managing opportunities

Key Insight

This wasn’t just a navigation issue, it was a trust and clarity problem.

Students weren’t struggling to find jobs because of volume, but because:

  • Jobs weren’t surfaced clearly

  • Information was inconsistent

  • The experience didn’t match their mental model

Users don’t want sponsors, they want opportunities.

What I Did

Shifted to a Student-First Content Model

Reversed the experience from:

Sponsor-first → Job-first

  • Surfaced job listings upfront

  • Made opportunities the primary entry point

  • Preserved sponsor visibility within listings (not as the entry)

Designed a Clear, Scannable Information Architecture

  • Introduced filtering by job type, major, and company

  • Structured listings to highlight key decision-making info

  • Wrote microcopy to guide users through filtering and next steps

Reduced cognitive load and decision friction

Built an Automated, Scalable System

Created a lightweight, no-code infrastructure:

  • Companies submit jobs via Google Form

  • Data feeds into a centralized Google Sheet

  • Softr dynamically renders listings in real-time

  • Embedded across multiple pages via iframe


Balanced User Needs with Business Goals

  • Separated sponsor branding from job content

  • Created dedicated views:

    • “All Listings”

    • “Interviewing Companies”

  • Increased transparency without reducing sponsor visibility

Balanced User Needs with Business Goals

  • Separated sponsor branding from job content

  • Created dedicated views:

    • “All Listings”

    • “Interviewing Companies”

  • Increased transparency without reducing sponsor visibility

Results

  • Sponsors reported increased visibility in post-event survey

  • Internal team requested expansion to year-round use

Impact

  • Faster discovery: Students find relevant roles in seconds

  • Improved trust: Clear visibility into who is hiring

  • Operational efficiency: Eliminated manual duplication and errors

  • Scalable system: Reusable across future events


  • Faster discovery: Students find relevant roles in seconds

  • Improved trust: Clear visibility into who is hiring

  • Operational efficiency: Eliminated manual duplication and errors

  • Scalable system: Reusable across future events


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